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Privacy Policy

Introduction

We (“we”, “us”, “our”) take the protection of the data of the users (“users” or “you”) of our website and/or mobile app (the “website” or the “mobile app”) very seriously and commit ourselves to protecting the information that users provide to us in connection with the use of our website and/or mobile app (together: “digital assets”). Furthermore, we commit to protecting and using your data in accordance with applicable law. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “services”) when you access the services via your devices. Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our approach, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your consent to this Privacy Policy and any changes thereto.

In this Privacy Policy, you will learn:

• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates or changes to the Privacy Policy

What data do we collect?

Category: Always

Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow any conclusions as to who provided it. The non-personal data we collect consists mainly of technical and aggregated usage information.

  • Individually identifiable information, i.e. any information by which you can be identified or could be identified with reasonable effort (“personal data”). The personal data we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, telephone numbers, IP addresses, and more. When we combine personal data with non-personal data, as long as they are combined, we treat them as personal data.

How do we collect data?

Category: Always

• We collect data through the use of our services. If you visit our digital assets and use the services, we may collect, capture, and store usage, sessions, and the associated information.

• We collect data that you provide directly to us, for example when you contact us via a communication channel (e.g., an email with a comment or feedback).

• We may collect data from third-party sources as described below.

• We collect data that you provide when you sign in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?

Category: Always

• to provide and operate our services;

• to develop, customize, and improve our services;

• to respond to your feedback, inquiries, and requests and to provide assistance;

• to analyze request and usage patterns;

• for other internal, statistical, and research purposes;

• to improve our data security and fraud prevention capabilities;

• to investigate violations and enforce our terms and policies as well as to comply with applicable law, regulations, or official orders;

• to send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can decide whether to continue receiving them. If not, simply click on the unsubscribe link in those emails.

To whom do we disclose this data?

Category: Always

We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, provision of technical support, etc.).


We may also disclose your data under the following circumstances: (i) to investigate, uncover, prevent, or take action against unlawful activities or other misconduct; (ii) to assert or exercise our rights in defense; (iii) to protect our rights, property, or personal safety as well as the safety of our users or the public; (iv) in the event of a change of control at our company or one of our affiliated companies (through a merger, acquisition, or purchase of (essentially) all assets, among other things); (v) to have your data collected, maintained, and/or managed by authorized third parties (e.g., cloud service providers), as long as this is appropriate for business purposes; (vi) to collaborate with third parties to improve your user experience. To avoid misunderstandings, please note that we do not transmit or otherwise use non-personal data to third parties at our discretion.


Category: User operates a blog or forum:

Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We would like to point out that any content or data you provide in these areas may be read, captured, and used by other persons. We advise against posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and confirm that copies of your data may remain retrievable even after deletion on cached and archived pages or after a copy/storage of your content is made by third parties.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analysis services (“tracking technologies”). These tracking technologies may enable third parties to automatically capture your data in order to improve navigation on our digital assets, optimize their performance, and provide a tailored user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Category: User is connected to an advertising service, a campaign manager, or Facebook Ads

We may deliver advertisements through our services and our digital assets (including websites and applications that use our services) that are tailored to you, e.g., ads based on your recent browsing behavior on websites, devices, or browsers.

To provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also engage third parties, such as network inserters (i.e., third parties that display advertisements based on your website visits), to deliver targeted ads. External providers of advertising networks, advertisers, sponsors, and/or services for measuring website traffic may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party and not this one.

Where do we store the data?

Category: Always

Non-Personal Data

Please note that our companies as well as our trusted partners and service providers are located worldwide. For the purposes described in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.


Category: User collects personal data

Personal Data

Personal data may be maintained, processed, and stored in the United States, in Ireland, South Korea, Taiwan, Israel, and, where necessary for the proper provision of our services and/or as required by law, in other jurisdictions.

How long is the data retained?

Category: Always

Please note that we retain the collected data for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.

How do we protect the data?

Category: Always

The hosting service for our digital assets provides us with the online platform through which we offer you our services. Your data may be stored on the hosting provider’s servers, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

Category: User accepts payments/eCom

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) of the PCI Security Standards Council (Council for Payment Card Industry Security Standards). This involves cooperation between brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) through our shop and the service providers.

Category: Always

Notwithstanding the measures and efforts undertaken by us and our hosting provider, we cannot and do not guarantee absolute protection or security of the data you upload, publish, or otherwise provide to us or others. For this reason, we ask that you choose secure passwords and avoid transmitting confidential information to us or others if you believe that its disclosure could cause significant or lasting harm. Since email and instant messaging are not considered secure forms of communication, we also ask that you do not share confidential information via these channels.

How do we handle minors?

Category: User does NOT collect data from minors

The services are not intended for users who have not reached the legal age of majority. We will knowingly not collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information. We reserve the right to request proof of age at any time to verify whether minors are using our services. In the event that we become aware that a minor is using our services, we may deny access to the services and block that user, and we may delete all data we have stored about that user. If you believe that a minor has provided data to us, please contact us as explained below.

Category: User collects data from minors

Children may use our services. However, if they wish to access certain features, they may be required to provide some information. Some data (including data collected via cookies, web beacons, and other similar technologies) may be collected automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify in accordance with applicable law and obtain parental consent. We do not require that a child provide more contact information than is reasonably necessary for participation in an online activity. We may also use a parent's contact information to communicate about the child's activities in the services. Parents can view data we have collected about their child, instruct us not to collect any more data about their child, and request that all data collected about their child be deleted from our records. Please contact us to view, update, or delete your child's data. To protect your child, we may ask for proof of your identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.

Category: Always

We use your personal data only for the purposes specified in this Privacy Policy and only if we are convinced that: - the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer support or technical support); - the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or - the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your privacy rights). As an EU resident, you have the right to: - Request confirmation as to whether personal data concerning you is being processed, and if so, access your stored personal data and certain supplementary information; - Request that the personal data you provided be delivered to you in a structured, commonly used, and machine-readable format; - Request the correction of your personal data stored by us; - Request the deletion of your personal data; - Object to the processing of your personal data by us; - Request the restriction of the processing of your personal data, or - Lodge a complaint with a supervisory authority. Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you consent to the transfer of your data outside the EEA. If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate security measures are in place, so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized and that these third parties always act in accordance with applicable laws.

Rights under the California Consumer Privacy Act

If you use the services as a resident of California, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data. To exercise your right to access and delete your data, please read below on how to contact us.

Category: The website does not sell users' data

We do not sell personal data of users for the purposes and intents of the CCPA.

Category: Websites with a blog or forum

Users of the services who are residents of California and under 18 years of age may request by email (using the address provided in the 'Contact' section below) the deletion of their published content. These requests must be marked with 'California Removal Request'. All requests must include a description of the content you wish to have deleted, as well as sufficient information to help us locate the material. We do not accept communications that are not properly marked or transmitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee that the material will be completely or comprehensively deleted. Material published by you may, for example, be republished or re-posted by other users or third parties.

Updates or Changes to the Privacy Policy

Category: Always

We may revise this Privacy Policy from time to time at our discretion, and the version published on the website is always the most current (see the 'Last Updated' information). We ask that you regularly review this Privacy Policy for changes. In the event of significant changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this will be considered your confirmation and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

Contact

Category: Always

If you have any general questions about the services or the data we collect about you and its use, please contact us at:

Name: Elias-Noah Spindelberger

Address: Ziegelofenweg 7, 4073 Wilhering, Austria

Email address: kontakt@crew99.at

DISCLAIMER

The information contained herein does not constitute legal advice and should not be relied upon as such. Specific requirements regarding legal terms and policies may vary from state to state and/or from one legal system to another. As stated in our Terms of Use, you are responsible for ensuring that your services comply with the applicable law and that you adhere to it. To ensure that you fully meet your legal obligations, we strongly recommend that you seek professional advice to better understand which requirements specifically apply to you.

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Privacy Policy

Introduction

We (“we”, “us”, “our”) take the protection of the data of the users (“users” or “you”) of our website and/or mobile app (the “website” or the “mobile app”) very seriously and commit ourselves to protecting the information that users provide to us in connection with the use of our website and/or mobile app (together: “digital assets”). Furthermore, we commit to protecting and using your data in accordance with applicable law. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital assets (the “services”) when you access the services via your devices. Please read the Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our approach, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your consent to this Privacy Policy and any changes thereto.

In this Privacy Policy, you will learn:

• How we collect data

• What data we collect

• Why we collect this data

• To whom we disclose the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates or changes to the Privacy Policy

What data do we collect?

Category: Always

Below is an overview of the data we may collect:

  • Non-identified and non-identifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data”). Non-personal data does not allow any conclusions as to who provided it. The non-personal data we collect consists mainly of technical and aggregated usage information.

  • Individually identifiable information, i.e. any information by which you can be identified or could be identified with reasonable effort (“personal data”). The personal data we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, telephone numbers, IP addresses, and more. When we combine personal data with non-personal data, as long as they are combined, we treat them as personal data.

How do we collect data?

Category: Always

• We collect data through the use of our services. If you visit our digital assets and use the services, we may collect, capture, and store usage, sessions, and the associated information.

• We collect data that you provide directly to us, for example when you contact us via a communication channel (e.g., an email with a comment or feedback).

• We may collect data from third-party sources as described below.

• We collect data that you provide when you sign in to our services via a third-party provider such as Facebook or Google.

Why do we collect this data?

Category: Always

• to provide and operate our services;

• to develop, customize, and improve our services;

• to respond to your feedback, inquiries, and requests and to provide assistance;

• to analyze request and usage patterns;

• for other internal, statistical, and research purposes;

• to improve our data security and fraud prevention capabilities;

• to investigate violations and enforce our terms and policies as well as to comply with applicable law, regulations, or official orders;

• to send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can decide whether to continue receiving them. If not, simply click on the unsubscribe link in those emails.

To whom do we disclose this data?

Category: Always

We may share your data with our service providers to operate our services (e.g., data storage via third-party hosting services, provision of technical support, etc.).


We may also disclose your data under the following circumstances: (i) to investigate, uncover, prevent, or take action against unlawful activities or other misconduct; (ii) to assert or exercise our rights in defense; (iii) to protect our rights, property, or personal safety as well as the safety of our users or the public; (iv) in the event of a change of control at our company or one of our affiliated companies (through a merger, acquisition, or purchase of (essentially) all assets, among other things); (v) to have your data collected, maintained, and/or managed by authorized third parties (e.g., cloud service providers), as long as this is appropriate for business purposes; (vi) to collaborate with third parties to improve your user experience. To avoid misunderstandings, please note that we do not transmit or otherwise use non-personal data to third parties at our discretion.


Category: User operates a blog or forum:

Please note that our services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We would like to point out that any content or data you provide in these areas may be read, captured, and used by other persons. We advise against posting or sharing information that you do not wish to make public. If you upload content to our digital assets or otherwise provide it as part of using a service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You acknowledge and confirm that copies of your data may remain retrievable even after deletion on cached and archived pages or after a copy/storage of your content is made by third parties.

Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analysis services (“tracking technologies”). These tracking technologies may enable third parties to automatically capture your data in order to improve navigation on our digital assets, optimize their performance, and provide a tailored user experience, as well as for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

Category: User is connected to an advertising service, a campaign manager, or Facebook Ads

We may deliver advertisements through our services and our digital assets (including websites and applications that use our services) that are tailored to you, e.g., ads based on your recent browsing behavior on websites, devices, or browsers.

To provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also engage third parties, such as network inserters (i.e., third parties that display advertisements based on your website visits), to deliver targeted ads. External providers of advertising networks, advertisers, sponsors, and/or services for measuring website traffic may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content for you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party and not this one.

Where do we store the data?

Category: Always

Non-Personal Data

Please note that our companies as well as our trusted partners and service providers are located worldwide. For the purposes described in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.


Category: User collects personal data

Personal Data

Personal data may be maintained, processed, and stored in the United States, in Ireland, South Korea, Taiwan, Israel, and, where necessary for the proper provision of our services and/or as required by law, in other jurisdictions.

How long is the data retained?

Category: Always

Please note that we retain the collected data for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes, and to enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at any time at our discretion.

How do we protect the data?

Category: Always

The hosting service for our digital assets provides us with the online platform through which we offer you our services. Your data may be stored on the hosting provider’s servers, databases, and general applications. They store your data on secure servers behind a firewall and provide secure HTTPS access to most areas of their services.

Category: User accepts payments/eCom

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) of the PCI Security Standards Council (Council for Payment Card Industry Security Standards). This involves cooperation between brands such as Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) through our shop and the service providers.

Category: Always

Notwithstanding the measures and efforts undertaken by us and our hosting provider, we cannot and do not guarantee absolute protection or security of the data you upload, publish, or otherwise provide to us or others. For this reason, we ask that you choose secure passwords and avoid transmitting confidential information to us or others if you believe that its disclosure could cause significant or lasting harm. Since email and instant messaging are not considered secure forms of communication, we also ask that you do not share confidential information via these channels.

How do we handle minors?

Category: User does NOT collect data from minors

The services are not intended for users who have not reached the legal age of majority. We will knowingly not collect data from children. If you are not of legal age, you should not download or use the services and should not provide us with any information. We reserve the right to request proof of age at any time to verify whether minors are using our services. In the event that we become aware that a minor is using our services, we may deny access to the services and block that user, and we may delete all data we have stored about that user. If you believe that a minor has provided data to us, please contact us as explained below.

Category: User collects data from minors

Children may use our services. However, if they wish to access certain features, they may be required to provide some information. Some data (including data collected via cookies, web beacons, and other similar technologies) may be collected automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify in accordance with applicable law and obtain parental consent. We do not require that a child provide more contact information than is reasonably necessary for participation in an online activity. We may also use a parent's contact information to communicate about the child's activities in the services. Parents can view data we have collected about their child, instruct us not to collect any more data about their child, and request that all data collected about their child be deleted from our records. Please contact us to view, update, or delete your child's data. To protect your child, we may ask for proof of your identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.

Category: Always

We use your personal data only for the purposes specified in this Privacy Policy and only if we are convinced that: - the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer support or technical support); - the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or - the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your privacy rights). As an EU resident, you have the right to: - Request confirmation as to whether personal data concerning you is being processed, and if so, access your stored personal data and certain supplementary information; - Request that the personal data you provided be delivered to you in a structured, commonly used, and machine-readable format; - Request the correction of your personal data stored by us; - Request the deletion of your personal data; - Object to the processing of your personal data by us; - Request the restriction of the processing of your personal data, or - Lodge a complaint with a supervisory authority. Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions around the world. By using the services, you consent to the transfer of your data outside the EEA. If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are convinced that an adequate or comparable level of protection for personal data exists. We will take appropriate steps to ensure that we have adequate contractual arrangements with our third parties to ensure that appropriate security measures are in place, so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized and that these third parties always act in accordance with applicable laws.

Rights under the California Consumer Privacy Act

If you use the services as a resident of California, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data. To exercise your right to access and delete your data, please read below on how to contact us.

Category: The website does not sell users' data

We do not sell personal data of users for the purposes and intents of the CCPA.

Category: Websites with a blog or forum

Users of the services who are residents of California and under 18 years of age may request by email (using the address provided in the 'Contact' section below) the deletion of their published content. These requests must be marked with 'California Removal Request'. All requests must include a description of the content you wish to have deleted, as well as sufficient information to help us locate the material. We do not accept communications that are not properly marked or transmitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee that the material will be completely or comprehensively deleted. Material published by you may, for example, be republished or re-posted by other users or third parties.

Updates or Changes to the Privacy Policy

Category: Always

We may revise this Privacy Policy from time to time at our discretion, and the version published on the website is always the most current (see the 'Last Updated' information). We ask that you regularly review this Privacy Policy for changes. In the event of significant changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this will be considered your confirmation and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

Contact

Category: Always

If you have any general questions about the services or the data we collect about you and its use, please contact us at:

Name: Elias-Noah Spindelberger

Address: Ziegelofenweg 7, 4073 Wilhering, Austria

Email address: kontakt@crew99.at

DISCLAIMER

The information contained herein does not constitute legal advice and should not be relied upon as such. Specific requirements regarding legal terms and policies may vary from state to state and/or from one legal system to another. As stated in our Terms of Use, you are responsible for ensuring that your services comply with the applicable law and that you adhere to it. To ensure that you fully meet your legal obligations, we strongly recommend that you seek professional advice to better understand which requirements specifically apply to you.